Our Story

About ProFix Auto

Serving the Seattle community with honest, reliable auto repair services since 2004.

20+
Years Experience
15K+
Vehicles Serviced
98%
Customer Satisfaction
12
Certified Technicians
Who We Are

A Family-Owned Business Built on Trust

ProFix Auto Center was founded in 2004 by Mike Johnson, a third-generation mechanic with a vision to create an auto repair shop that treats customers like family. What started as a small two-bay garage has grown into one of Seattle's most trusted automotive service centers.

Today, our team of 12 ASE-certified technicians continues that tradition of excellence, combining old-school customer service values with cutting-edge diagnostic technology. We specialize in everything from routine maintenance to complex engine repairs, including hybrid and electric vehicles.

Our commitment to honest diagnostics, transparent pricing, and quality workmanship has earned us a 98% customer satisfaction rating and recognition as Seattle's Best Auto Shop in 2024.

ProFix Auto Center Team
Our Journey

20 Years of Excellence

2004

Founded

ProFix Auto Center opens its doors in Seattle

2010

Expansion

Moved to larger facility with 8 service bays

2015

Hybrid Certified

Became certified for hybrid and electric vehicles

2020

Digital Transformation

Launched online booking and digital inspections

2024

Community Award

Named Best Auto Shop by Seattle Business Journal

What Drives Us

Our Core Values

Integrity

We believe in honest diagnostics and transparent pricing. No surprises, no hidden fees.

Excellence

ASE-certified technicians using the latest tools and techniques for superior results.

Customer Care

Your satisfaction is our priority. We treat every vehicle as if it were our own.

Reliability

Dependable service you can count on, backed by our comprehensive warranty.

Meet The Experts

Our Team

ASE-certified professionals dedicated to keeping your vehicle running at its best.

Mike Johnson

Mike Johnson

Founder & Lead Technician

25+ years experience

ASE MasterHybrid Specialist
Sarah Chen

Sarah Chen

Service Manager

15+ years experience

ASE CertifiedCustomer Service Excellence
David Martinez

David Martinez

Senior Technician

12+ years experience

ASE MasterDiesel Specialist
Emily Thompson

Emily Thompson

Diagnostic Specialist

10+ years experience

ASE CertifiedEV Certified

Join Our Family of Satisfied Customers

Experience the ProFix difference. Schedule your appointment today and see why thousands of Seattle drivers trust us with their vehicles.